FAQ

Shipping

When will my order be shipped?

- All orders are processed and shipped in the order that they are received. For in-stock items, please allow 2-5 business days for orders to be shipped.


Do international shipping prices include customs fees?

- They cost you pay only covers the cost of the shipping label. You are responsible for all additional fees associated with importing your order.


Will you undervalue international orders for customs?

- No. Orders will be marked with the value of the items exactly as how they were purchased.


Orders

How do I edit or cancel my order?

- Please use the Contact page found here. Please reach out within 2 hours of confirmation.


Can I change my shipping address?

- Yes! Please send an email or use the contact page for any shipping address changes.


Group Buys

When is X going to GB?

- Check the product page or ask in the discord!


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- soontm


If you have any questions, please reach out to support@fruitykeeb.xyz